Despatch

As all items are made to order, our aim is to despatch goods within 4 weeks of receiving the order, though during busy periods it can take longer. House Signs have a minimum lead time of 8 weeks. 

If you wish to confirm the current lead time for an item please get in touch, likewise if you would like to know if we can despatch by a certain date please contact us. 

If you are wanting an item for a specific date we recommend you check we are able to deliver by this date before placing your order.

If for any reason we are not able to despatch your order within the above stated times we will contact you to advise when we are able to do so.

Delivery

We currently ship within the UK (including Isle of Man) and ROI.  Delivery charges are calculated based on the weight and size of each item ordered.  The combined weight of all items in your shopping basket will determine the final delivery charge at checkout.  

We use Royal Mail or Parcelforce and ALL items are despatched using an insured, Signed For service.  Some items are delivered by private courier due to their size, costs are determined using your delivery postcode.
 
Please note that we take great care in packaging our products to ensure that they arrive with you in perfect condition.  

Any damage to your order, which has occurred in transit must be reported to us immediately upon receipt of your goods.  Once we have received the damaged goods (or sight thereof) we will issue a full refund or despatch replacements